FAQ's

When will my order ship?

Be mindful, each piece is handmade to order for you. Handmade items take time, but are worth the wait!

Standard pieces are made and shipped within 1-3 business days. Custom and personalized pieces take 3-5 business days before they ship, since each one is hand-stamped to order. Turnaround can run longer during busy seasons, as there is only one of me!

Shipping has our best, up to date details on production.

Your tracking number should arrive in a confirmation email to your inbox. If you have not received your confirmation email within 24 hours of your purchase, please contact hello@camillalimon.com.

How much is shipping?

Shipping within the US is $5 on orders under $50, and free on orders of $50 and up. International shipping is calculated at checkout based on your location and preferred carrier. Import duties and taxes are not included in the item price or shipping cost and are the buyer's responsibility.

Can I return or exchange my piece?

Non-personalized pieces can be returned or exchanged within 14 days of delivery. Custom and personalized pieces are hand-stamped to order and can't be resold, so you can add Return Assurance at checkout for coverage on those. Repairs and sizing are complimentary within your first 60 days. Full details are on our Returns & Exchanges page.

Will my piece tarnish?

All Camilla Limon designs are made of quality metals, carefully chosen for you. Our metals are sourced in the US and our stones and pearls come from South America. Because we use all natural metals and gemstones, over time, some metals react to elements differently.

Jewelry Care has the best tips for at home, sustainable remedies to keep your pieces as shiny as the day of purchase.

No changes in the metals we use are permanent and can be fixed with minor at-home upkeep!

What size am I?

Ring and Bracelets: Sizing.

Cuff bracelets: Standard, one size fits all 6 inch measurement. Each are designed to bend and fit the wearer, adjustable for any wrist.

Do you make bulk orders? How long do they take?

All bulk orders vary in production time and price based on the amount of pieces. Please email hello@camillalimon.com for a better estimate for your specific order.

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