FAQ's

When will my order ship?

Processing time depends on the item. Ready-to-ship pieces and made-to-order, assembled-to-order, custom, or personalized pieces may have different turnaround times. The current processing estimate is shown directly on each product page so you always see the most up-to-date timing before ordering.

Shipping & Production Times has additional details.

Once your order ships, you will receive a shipping confirmation with tracking information when available.

How much is shipping?

Shipping rates are calculated at checkout. Free standard US shipping is available on qualifying orders; the current threshold is shown at the top of the site and on product pages. International rates are calculated at checkout. Import duties and taxes are the buyer's responsibility unless otherwise stated at checkout.

Can I return or exchange my piece?

Non-personalized pieces can be returned or exchanged within 14 days of delivery. Custom and personalized pieces are made specifically for the order and aren't eligible for standard returns. Return Assurance may be available at checkout for eligible US orders. Repairs and sizing are complimentary within your first 60 days. Full details are on our Returns & Exchanges page.

Will my piece tarnish?

Camilla Limón designs are made with quality metals, gemstones, and pearls. Different materials naturally react differently over time, and regular care helps keep your jewelry looking its best.

Jewelry Care has our care recommendations.

What size am I?

See our Sizing guide for rings and bracelets.

Cuff bracelets: Our standard cuffs are designed to flex gently for fit. Please review the individual product page for any item-specific sizing details.

Do you make bulk orders? How long do they take?

Yes. Production time and pricing vary based on the number and type of pieces. Email hello@camillalimon.com before placing a large or time-sensitive order so we can provide an estimate.

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